Our Services

As a global leader in business innovation Converga combines the best people, processes and technology to provide optimized solutions in Business Process Outsourcing. We’re a dynamic hub of new thinking, imagination, creativity and advanced process technology.

Our focus on delivering innovation, sustainability and lean-business means clients enjoy greater efficiency, flexibility and improved financial performance. The way we create and configure our business process solutions enables us to operate key business processes more efficiently, simply and cost effectively than clients can operate themselves in-house.

Document Services

  • Digital Mailroom
    • On-site/Off-site Mailroom
    • Document Receipt, Scanning and Imaging
    • Document Classification
    • Data Capture and Validation
    • Workflow/Export/Archive
  • Document Processing
    • Forms Processing
    • Claims Processing
    • Case Management
  • Exception Management
    • Web Portal
    • Workflow Management
    • Process Management

Financial Services

Business Services

  • General Administration
    • Executive Support & Reception
    • Call Handling
    • Correspondence
  • Accounting
    • General Bookkeeping
    • Reporting
  • Marketing
    • Web Design and Content
    • Digital Marketing
    • Internal Marketing
  • Data Processing
    • Data Entry
    • Conversion
    • Reporting